Privacy Policy
Introduction
At Cold Rush Express, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our company, services, website, or communications.
Information We Collect
We may collect personal information, including mobile information, when you engage with Cold Rush Express. This may include, but is not limited to, your name, phone number, email address, and any other information you voluntarily provide to us through forms, applications, communications, or service inquiries.
How We Use Your Information
The information we collect is used to operate and improve our business and services. This includes, but is not limited to:
- Communicating with drivers, applicants, customers, and partners
- Providing service updates, appointment reminders, and transactional notifications
- Sending operational, employment-related, or service-related messages
- Improving internal processes and customer experience
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not use your information in ways that are inconsistent with the purposes outlined in this policy.
Information Sharing
1. No Sharing for Marketing or Promotional Purposes
Cold Rush Express does not share, sell, or rent your mobile information or personal data with third parties or affiliates for marketing or promotional purposes.
2. Sharing with Service Providers and Subcontractors
We may share your information with trusted subcontractors or service providers who assist us with business operations such as customer support, communications, or technical services. These parties are contractually required to protect your information and may only use it to perform services on our behalf.
3. Text Messaging Opt-In Data
All use cases explicitly exclude text messaging originator opt-in data and consent. This information will never be shared with third parties under any circumstances.
Data Security
We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure. We encourage you to use discretion when sharing personal information electronically.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, we will update the “Last Updated” date below. We encourage you to review this policy periodically to stay informed about how we protect your information.
SMS Opt-In Details
By providing your phone number and opting into SMS communications from Cold Rush Express, you consent to receive text messages related to our services. These messages may include service updates, application or employment communications, appointment reminders, and operational notifications.
Message frequency may vary. Message and data rates may apply.
You can opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly using the contact information listed in this policy.
SMS consent is not shared with third parties or affiliates for marketing or promotional purposes.
Cookie & Tracking Practices
Cold Rush Express may use cookies, pixels, and similar tracking technologies on our website and digital platforms to improve user experience, analyze website traffic, and support business operations.
Cookies are small data files stored on your device that help us understand how users interact with our website. You can choose to disable cookies through your browser settings; however, doing so may affect certain website functionality.
User Rights
Depending on applicable laws and regulations, you may have rights regarding your personal information, including the right to:
Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, where applicable
Opt out of certain communications
To exercise any of these rights, please contact us using the contact information listed in this Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: [email protected]
3131 W 2210 S suite b, Salt Lake City, UT 84119
Last Updated: 01/09/2026